Curriculum Vitae · 2026

Anja Lübben — UX strategist &
AI product builder.

15+ years at the intersection of digital marketing, brand and human-centered design. Today I lead omnichannel customer experiences at a Swiss bank, run my own studio at creation gmbh, and ship AI-enabled products as a solo founder.

UX StrategyAI ProductsBankingOmnichannelFounderSwitzerland
Portrait of Anja Lübben
Steinerberg, Switzerland
Anja Lübben
UX · AI · Digital Marketing
15+
Years in digital & brand
10+
Years running her own studio
3
AI products shipped solo
1
CAS UX Management · in progress
How I think

Four principles I bring to every product and team.

Strategy meets craft01

Every pixel earns its place by serving a clear user and business outcome.

AI as a co-pilot02

I use AI to amplify human creativity — not to replace the thinking behind it.

Ship, learn, repeat03

Small, real, tested releases beat polished decks. Always.

Curiosity wins04

I move fast across disciplines — banking, brand, code, music, sport.

Experience

A career built across brand, code and customer experience.

2023 — now
Raiffeisenbank Rigi
Marketing & Communication · Mediamatikerin
Banking · Omnichannel
  • Designs end-to-end customer journeys across digital and personal banking touchpoints.
  • Leads campaign management, corporate design, social media, video, audio and POS.
  • Bridges marketing strategy with UX thinking to make financial topics human and accessible.
  • Works with Adobe Experience Manager (AEM) for digital content and web management.
2015 — now
at creation gmbh — own studio
Founder & Creative Director
Studio · 10+ years
  • Runs a solo studio shipping web, brand and AI-enabled digital products for SMB and culture clients.
  • Built and launched 3 AI products end-to-end — from problem framing to production with Claude, Supabase, Lovable & Stripe.
  • Owns the full loop: research, concept, UX, visual design, build, launch and iteration.
2012 — 2014
BAWI-TEX AG
Mediamatikerin · Web & Media Publisher
Web · IT · Brand
  • Webmaster, IT support and product photography for an industrial Swiss SME.
  • Designed and shipped websites, brochures and brand collateral.
2008 — 2012
BAWI-TEX AG · 3DAG · Bildxzug
Apprenticeship · Mediamatikerin
Foundation
  • 4-year Swiss vocational training across design, web, IT and business.
  • Combined with Berufsmatura — the Swiss commercial maturity diploma.
Between the lines

Unexpected plot twists.

The less official version of my career journey — the parts that didn't make it onto the polished LinkedIn timeline.

Mostly harmless. Slightly more honest.

Toolbox

From research to shipped product.

UX & Product
UX StrategyCustomer Journey DesignUser ResearchInformation ArchitecturePrototypingDesign Systems
AI & Tech
AI Product ThinkingGenAI / LLM WorkflowsClaude · OpenAISupabaseLovableStripeHTML · CSS · PHP basics
Marketing & Brand
Omnichannel CampaignsCorporate DesignContent & SocialVideo & AudioPhotographyPOS & Print
Craft
Adobe PhotoshopIllustratorInDesignFigmaOffice Suite
Education

Always learning.

2026 →
CAS UX Management (in progress)
HSLU — Hochschule Luzern · Module: UX Strategy & Operations completed
2012 — 2013
Web- & Mediapublisher
webedu.ch, Bern
2009 — 2012
Kaufmännische Berufsmatura
BBZS, Sursee
2008 — 2012
Federal VET · Mediamatikerin EFZ
4-year apprenticeship
Languages

Three tongues.

German
Native
English
Cambridge First (B2/C1)
French
DELF B1
Beyond work

Volleyball coach and player. Music as a creative reset. Curious about anything that lives at the intersection of people, technology and craft.

Let's build something meaningful.

Open for collaborations in UX strategy, AI products and digital experience design.